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Hovexo

Terms of Service

Understanding your rights and responsibilities when using Hovexo

Last Updated: January 2025

About Hovexo

Operated by AXEL EURL

Company Details

Legal Name: AXEL EURL

SIRET: 432 959 542

Jurisdiction: France

Address: 15 AV DES BERGAMOTES, 66300 PONTEILLA, France

Manager: Blettner Antoine

Contact Information

support@hovexo.com
www.hovexo.com

Terms & Conditions

Service Overview

Hovexo is an online travel platform operated by AXEL EURL, providing booking services for hotels worldwide.

We act as an intermediary between travelers and accommodation providers.

Our platform facilitates bookings but does not own or operate the hotels listed.

All bookings are subject to the terms and conditions of the respective service providers.

User Responsibilities

Users must provide accurate and complete information when making bookings.

You are responsible for ensuring your travel documents are valid and up-to-date.

Users must comply with all applicable laws and regulations during their travels.

Any misuse of our platform or fraudulent activity will result in account termination.

Booking Terms

All bookings are confirmed upon receipt of payment and booking confirmation.

Prices are subject to availability and may change without notice until booking is confirmed.

Special requests are subject to availability and cannot be guaranteed.

Group bookings (10+ people) may have different terms and conditions.

Payment & Pricing

All prices are displayed in the currency selected and include applicable taxes unless stated otherwise.

Payment is processed securely through our certified payment partners.

We reserve the right to refuse or cancel bookings for any reason.

Currency conversion rates are provided for reference only and may vary at the time of payment.

Liability & Disclaimers

Hovexo acts as an intermediary and is not liable for the actions of service providers.

We are not responsible for any loss, damage, or injury during your travel.

Travel insurance is strongly recommended for all bookings.

Our liability is limited to the amount paid for the booking service.

Intellectual Property

All content on our platform is protected by copyright and trademark laws.

Users may not reproduce, distribute, or modify any content without permission.

The Hovexo name and logo are registered trademarks of AXEL EURL.

User-generated content may be used by Hovexo for promotional purposes.

Data Protection

We are committed to protecting your personal data in accordance with GDPR and applicable privacy laws. Your information is processed securely and used only for booking and customer service purposes.

Consumer Rights

As a consumer, you have specific rights under EU consumer protection laws. These include the right to clear information, fair terms, and effective remedies.

Dispute Resolution

Internal Resolution

1

Contact our customer support team

2

Escalate to our management team if needed

3

Receive resolution within 14 business days

Legal Jurisdiction

These terms are governed by French law.

Any disputes will be resolved in French courts (Perpignan jurisdiction).

EU consumers may also use the EU Online Dispute Resolution platform.

Alternative dispute resolution options are available.

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support@hovexo.com

Hovexo · SIRET: 432 959 542

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